
Privacy Policy
What we collect when you contact us, why, and how to ask us to change or delete it.
This page is a draft for BKB's review. Items in square brackets are waiting on BKB.
Last updated: 7 October 2026
Who we are
This website is operated by BKB Signature Properties, Silver Tower, 11th Floor, 1103, Business Bay, Dubai, United Arab Emirates.
Cambodia office: [CAMBODIA OFFICE ADDRESS - TO BE SUPPLIED BY BKB]
You can contact us about privacy at [CAMBODIA CONTACT EMAIL - TO BE SUPPLIED BY BKB].
What we collect
When you send an enquiry we collect two kinds of information.
What you type into the form:
- Your name
- Your email address
- Your phone or WhatsApp number
- The budget band you choose
- The type of interest you choose
- The message you write
What our server records automatically:
- The page you sent the enquiry from
- The property listing the enquiry was about, if any
- Your IP address and browser type, combined and scrambled (hashed) into a single code. We use this code only to stop one person sending more than five enquiries an hour, and we do not store your IP address itself.
The form also carries a hidden anti-spam field. It is only used to stop automated submissions and is never read as personal data.
Why we use it
We use your details to answer your enquiry and to send you the property information you asked for.
Why we are allowed to hold it
We hold your details because you sent them to us to get an answer.
Who else sees it
Supabase. Your enquiry is stored in a database run by Supabase, our website hosting and database provider. Supabase stores the data on our behalf and does not use it for its own purposes.
OpenAI. The OpenAI conversion pixel on this site sends OpenAI the pages you view and when you send an enquiry, along with the identifier it stores in your browser.
Pixxi CRM. Every enquiry is also sent to Pixxi CRM, the customer relationship system our sales team uses to follow up. Pixxi is a separate company. What we send to Pixxi is your name, email, phone number (written in international format, for example +855), the budget band, the type of interest, your message, the property the enquiry was about and the address of the page you sent it from.
We do not sell your details.
Sending your details abroad
Pixxi CRM is hosted in the United Arab Emirates. If you contact us from Cambodia or anywhere else, your enquiry details will be sent to and stored in the UAE so our team can respond to you.
How long we keep it
We keep enquiries only for as long as we need them to deal with your request and any follow-up you ask for. You can ask us to delete them at any time.
Cookies and analytics
The site uses an OpenAI conversion pixel. It sets its own cookies and uses your browser's storage to keep a lasting identifier for your browser. It reports page views and enquiry events to OpenAI, so OpenAI receives that data.
Analytics may be enabled using Google Analytics 4 (GA4) to understand which pages and listings are viewed and how visitors get in touch. When it is enabled, GA4 sets its own cookies. This section will be updated on the same day if anything changes.
Your rights
You can ask us for a copy of your details, ask us to correct them, or ask us to delete them by emailing [CAMBODIA CONTACT EMAIL - TO BE SUPPLIED BY BKB]. We reply within 30 days.
Children
This site is not aimed at anyone under 18.
Changes
When this policy changes we will update the date at the top of this page. See also our Terms of Use.
